Returns & Exchanges
M.J. Bale offers a flexible return policy allowing customers to return or exchange full-price items within 30 days of purchase, provided they are in original condition with tags attached. We aim to ensure every garment meets our high standards of quality and fit for the modern gentleman.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your garments in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
- 3.Postage and Labeling
Print your prepaid shipping label from the portal and drop your parcel off at any authorized post office or courier collection point.
- 4.Processing and Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.